• Continuous IT support, monitoring, and management of systems and networks.
• Includes network monitoring, helpdesk services, and data backup.
• Usually offered by Managed Service Providers (MSPs) on a subscription model.

Example: Outsourcing your IT infrastructure monitoring to an MSP to ensure 24/7 uptime

Cloud Services

• IT resources like storage, servers, and applications are delivered via the cloud.
• Types of Cloud Services:
  • Infrastructure as a Service (IaaS): Rent virtual machines (e.g., AWS, Azure).
  • Platform as a Service (PaaS): Develop applications without managing infrastructure (e.g., Google App Engine).
  • Software as a Service (SaaS): Use applications hosted in the cloud (e.g., Microsoft 365, Google Workspace).

Example: Migrating your company’s data from physical servers to Microsoft Azure cloud.